We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

For the past 12 weeks, I have undertaken website appraisal and analytics tasks as part of my internship as a CMS Support Intern with the University Website Programme.

We contributed two workshops to this year’s IWMW conference, sharing our knowledge and experience with web managers from universities across the UK.

With the end of the long migration of content from Polopoly into EdWeb now in sight we are looking at how important website content can be preserved and potentially archived. The decommissioning of Polopoly will start 1 June 2016 and editors will have full access up until then.

Last week I spent a couple of days in London at the Agile Content conference. I was really keen to attend, as the conference focus seemed to be the issue that constantly challenges me in my role – how do we work together to build effective, user-focused content?

Yesterday at our monthly Web Publishers Community meeting, a gave a presentation titled “How to get a grip of your website (and then keep hold)”. It’s good do-it-yourself advice, and I also outline where the University Website Programme can step in and help. This post is a transcript of (roughly) what I said…

Over the next few days we will begin the process of tidying and restructuring the EdWeb content tree.

We don’t advocate inline links on our University website. In fact, the current corporate content management system (CMS) Polopoly, won’t allow them. At present, the new CMS EdWeb will but this may change in future. I thought it was a good point to go over why we’ve set the policy, and clarify a few things […]