Tag: digital strategy

What is Heading Structure and why is it important for web accessibility?   Designing websites with sound heading structure in mind is critical to making your websites are truly accessible, as websites with good heading structure make it easier for screen readers to successfully and quickly navigate pages to find relevant information.   As much […]

What is PDF accessibility and why is it important?   PDFs were designed so that everyone could view the same document regardless of what OS they were running. However, PDFs are too often incompatible with screen reading software and difficult to navigate.   An accessible PDF is structured in such a way that it is […]

What is Reflow?   Reflow is the process of fitting content to the width of a page so that site material remains within the boundaries of the page window when users zoom in to enlarge content. The layout and distance between objects on a page might change with enlargement, but all content on the page […]

What is Colour Contrast? Effective colour contrast means that there is sufficient contrast between text and background for all users, especially those with low contrast sensitivity.   What is classified as sufficient Colour Contrast? The Web Content Accessibility Guidelines (WCAG) states that normal text and images of text must meet a contrast ratio of at […]

As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.

Our next user focused meet up happens 25 January 2018, with guest speakers Clare Barnett and Hilary Brownlie from Registers of Scotland talking about the complimentary roles of business analysts and user experience professionals.

Successful digital projects, effective digital products and services and great user experiences need multidisciplinary collaboration. In this post I’ll go through why I value techniques that facilitate this multidisciplinary approach so highly, and how business units across the University are calling on us to help them do the same.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

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