Tag: usability testing
The UX team have recently been helping to ensure an upgraded EASE offers an improved user experience. In this post I tell the story of how we redesigned the interface – focusing heavily on microcopy – and the outcomes of doing so.
I have been conducting rounds of usability testing to guide the redesign of EASE, the University’s online sign-in system. These tests needed to be completed quickly with no time or budget for recruitment. The following is an outline of what I did, and what I learned.
In our latest lunchtime meetup, UX Service Manager Neil Allison gave a preview of the talk he presented at UX Scotland. He shared a tried and tested method of bringing teams together to prioritise usability issues effectively.
Following on from our series of sessions looking at what works well (and not so well) for students using Learn courses, we are now turning our attention to the experiences of staff members.
On Thursday 6 June, Neil Allison will present a preview of the talk he will be giving at UX Scotland later in June. Find out how to get your team and user community involved in prioritising usability issues in your service or website. As ever, the talk is followed by a Lean Coffee-style discussion group.
The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.
Our monthly cycle of usability testing in Learn continues. Come along to our next event, where we’ll watch students using a Learn environment set up by the School of Philosophy, Psychology and Language Sciences.
Our cycle of usability testing showcases continues on Friday 1 March at 9.30am. Participants will have the opportunity to watch students using a Learn course, before collaboratively prioritising the main usability issues observed.
Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.
As part of our collaboration with IS Helpline, we worked to improve the web content on getting your first student card – and saw the support calls on this topic nearly halved.