As AI-generated content becomes increasingly prevalent, questions of trust emerge, prompting a growing need for transparency about the creation of digital content. As part of an academic study, I designed and prototyped ways to display provenance data for synthetic content made by an AI searchbot on a University website.

Let’s get acquainted Hello! I am Dono, a fourth-year Government, Policy, and Society student. In my role as Green Digital Design Intern on the UX team, I work on projects that integrate user-centred design and sustainable digital practices, with the goal of helping the University meet its net-zero targets by 2040. In November, I took […]

In this post, Digital Content Style Guide Intern Hannah Watson examines the research and existing guidance that have supported our work on the University’s style guide.

We celebrated the first year of EdWeb 2 with an event for the EdWeb 2 community on Tuesday 13 January 2026.  In this blog, I revisit our event planning and event highlights, and offer key takeaways from the presentations as a recap for those who joined us and an update for those who couldn’t make it – hope we’ll see you next time!  Planning a birthday party for a web platform  We started brainstorming content for […]

The User Experience Service worked with colleagues from the Library to assist with their content development work. In this post, we’ll summarise what this collaboration involved and how it helped the Library to improve their site. 

In September, Nick and Mel from the UX team attended Assistive Technology Day, a training event organised by the Scottish Sensory Centre. Sessions focused on how technology can support deaf and hard of hearing students, with talks from educational audiologists and the JISC accessibility team.

When the team behind the health and wellbeing website contacted the UX Service for help improving their student-facing content ahead of the new academic year, we were happy to oblige. Adopting a coaching approach, we guided them through usability testing to identify and prioritise content changes, to make it easier for students to find out […]

Contributing to the W3C Web Sustainability Guidelines, I enjoyed working with talented editors and UX professionals to shape 21 guidelines in the User Experience Design category. In this post, I spotlight selected guidelines, reflecting on how they were written, and how they encapsulate the ethos of the principles behind them.

For the past year I have been part of a UX task force developing the W3C Web Sustainability Guidelines. As the guidelines reach the milestone of Draft Note status, I reflect on what they stand to achieve, and share insights from our process to make these guidelines as useful and usable as possible.

With the Christmas holidays fast approaching, it’s time to find the right recipe to bake cookies and sweets and please family and friends. But, there’s one kind of cookies that lives all year long, mostly in the devices you use to access the internet. If you give this permission explicitly. In the University of Edinburgh, […]