In September, Nick and Mel from the UX team attended Assistive Technology Day, a training event organised by the Scottish Sensory Centre. Sessions focused on how technology can support deaf and hard of hearing students, with talks from educational audiologists and the JISC accessibility team.
When the team behind the health and wellbeing website contacted the UX Service for help improving their student-facing content ahead of the new academic year, we were happy to oblige. Adopting a coaching approach, we guided them through usability testing to identify and prioritise content changes, to make it easier for students to find out […]
Contributing to the W3C Web Sustainability Guidelines, I enjoyed working with talented editors and UX professionals to shape 21 guidelines in the User Experience Design category. In this post, I spotlight selected guidelines, reflecting on how they were written, and how they encapsulate the ethos of the principles behind them.
For the past year I have been part of a UX task force developing the W3C Web Sustainability Guidelines. As the guidelines reach the milestone of Draft Note status, I reflect on what they stand to achieve, and share insights from our process to make these guidelines as useful and usable as possible.
With the Christmas holidays fast approaching, it’s time to find the right recipe to bake cookies and sweets and please family and friends. But, there’s one kind of cookies that lives all year long, mostly in the devices you use to access the internet. If you give this permission explicitly. In the University of Edinburgh, […]
Content Improvement Club is our regular meetup for web publishers. In our November session we covered events pages. We worked in groups to create a journey map of the information people need from an events page at different points in time. We also spent time peer reviewing events pages people had brought along.
Earlier this year, the UX Service launched a new version of the Effective Digital Content (EDC) online course. This blog outlines why the course matters and how it supports anyone involved in creating or managing digital content across the University.
This year the User Experience Service have been working on improving the editorial style guide. For context, Nick Daniels has written about why we embarked on this project: Why we’re refreshing the editorial style guide Our Digital Content Style Guide intern, Hannah Watson has also written about the results of the survey we conducted to […]
Earlier this year, our team worked with the Digital Skills team to develop a short webinar aimed at staff who support students. The goal was to help our colleagues understand how students can use MyEd to traverse our complex digital estate more effectively. Why the webinar was needed The primary need that this webinar fulfils […]
In October 2025, the User Experience Service ran a survey to learn about how University staff use the editorial style guide. In this post, Digital Content Style Guide Intern Hannah Watson summarises and analyses the responses.
