As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]
Following last year’s successful series of usability testing showcase sessions in support of the Learn Foundations project, we are carrying out some more in 2020.
I have been conducting rounds of usability testing to guide the redesign of EASE, the University’s online sign-in system. These tests needed to be completed quickly with no time or budget for recruitment. The following is an outline of what I did, and what I learned.
Following a successful usability showcase of the Vet School’s Learn environment, our next event will take place on Monday 28 January at 1.30pm.
Find out how to uncover what’s working and not working for your students using your Learn course environments at this usability testing showcase event, taking place on Wednesday 28 November at 9.30am.
How a trip to the hospital, and wait by a set of doors, prompted some thinking about interaction, context and empathy.
We’re running another of our showcase events to highlight how the pilot User Experience (UX) Service is helping a wide range of projects get closer to their target audiences and make better decisions. Booking for Wednesday 4 April is now open.
I’ve recently had a few support clinic attendees asking for a whistle-stop tour of usability testing, so this post shares the resources and recommendations I’ve been giving out.
Starting life as an Asset and Style Library for EdWeb the Edinburgh Global Experience Language (EdGEL) is evolving into a Code Agnostic Framework with built in processes and global standards compliance.
We are embarking on a collaborative initiative with IS Helpline to improve the quality of online IT support for students. This is a great opportunity for us to demonstrate the impact of continuous review and improvement processes on the student digital experience.