In the latest user-focused lunchtime meetup, Chris Giles, Lillie McEnteer and Richard Arkless from Student Systems gave an inspiring talk on what they took away from a Lean in Higher Education conference, and Neil Allison gave a presentation on the principles of Lean UX methodology.

In our latest user focused lunchtime meetup we watched a video of Jared Spool’s ‘Beyond the UX Tipping Point’. In this post I’ll share a link to the video and provide a short summary of the session.

The next lunchtime meetup is on Thursday 28 March. Our focus in this session is Lean. Colleagues from Student Systems join us to share what they took away from a recent Lean in Higher Education conference, and Neil Allison will talk about the Lean UX methodology.

Our latest lunchtime meet up for colleagues interested in improving services for users featured a presentation by UX Consultant Nicola Dobiecka. In this post I’ll highlight the key points and resources in her presentation about avoiding bias when interviewing people.

Our next lunchtime meetup for staff interested in user experience-related matters is Wednesday 3rd October, with Nicola Dobiecka providing an overview of user research facilitation.

Last week I had the pleasure of presenting a short session on Lean UX at the Edinburgh User Experience meet up. If you’re local, I recommend joining in as it’s a great way to connect with a wide range of people working in the area.

We’ve just come back from UX Scotland, the annual conference hosted in Edinburgh that attracts user experience and service design professionals from around the world. This year there was a good turnout from the higher education sector, not least from our university. In this post a few of us who were there share our thoughts…

Last week I presented an update to the Digital Transformation Board on what the User Experience (UX) Service has achieved so far and what lies ahead for the coming year.

If you’re interested in predicting the future, our next lunchtime UX meetup is for you. Find out how adopting a user-centred approach to developing services and experiences can help you get ahead of the curve.

Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.