Interviewing 40 academic and professional services staff about profiles not only revealed insights from staff about their own profiles, but also viewpoints from staff involved in coordinating and utilising profile content. This blog post recounts the process to synthesis and analyse staff interview data to surface these different perspectives and understand associated needs and requirements.

  Graphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]

Advancements in Drupal AI and LLMs prompted us to explore ways to use AI to enhance and improve UX. Working with Drupal AI specialists, we spent a day considering how AI can impact user experiences of those publishing, searching and consuming University web content. 

We gave three interns three months to investigate, measure and identify strategies to reduce carbon emissions of the University’s web estate. Here are my reflections as the manager of the Green Digital Design internship

At the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]

UX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee.

From browsing websites to using devices, our online interactions have a hidden impact on the planet that we often overlook. Join me as I explore these environmental costs during my internship with the Web and Communications team.

On Tuesday 17 September 2024 people from educational institutions across the UK will gather in Manchester for a day of talks, workshops and networking on the theme of challenges and opportunities of UX in Education. Tickets are now on sale if you would like to join us.

We have recently recruited a Green Digital Design intern to join the UX and Content team over the summer. The aim of this internship is to investigate how we can reduce carbon emissions of the University of Edinburgh’s web pages through sustainable design practices.

Acting on our research carried out between 2022 and 2023 and to coincide with the web migration project and training in EdWeb 2, we’re running a series of practical sessions to help University staff implement concepts from the Effective Digital Content course.