We’ve spent the last year listening to our community of practice to help us to make much needed changes to the Effective Digital Content training.

When I began learning how to test websites and apps for accessibility, it was to lend support to my unit, which needed products to have accessibility reports and statements. I was also intrigued as a user experience practitioner; if I could understand what it’s like to use assistive software to navigate a digital environment, this […]

The Change Advisory Board (CAB) helps bring requests, changes and improvements into the Design System. In September, we processed our first Requests for Change through the CAB, approving accessibility changes that had been submitted by another team. This allowed us to put into practice our process for maintaining and updating what is contained within the […]

A three-day conference bringing together practitioners, supporters and advocates, Service Design in Government (SD in Gov) is an annual opportunity to learn about the design, delivery and management of services in the public sector. With sessions from individuals from a variety of backgrounds and organisations it offers the chance to learn about service design strategy […]