Category: Supporting strategy

Work we’ve been doing on projects that support strategic themes or overall University strategy.

OpenUK created a Universities Committee in late 2019. During our last OpenUK conference call we were joined by STEM Volunteer Outreach Program Coordinator from Red Hat. OpenUK are now looking into organising an event in June for academics run by the Teaching Open Source and POSSE teams. And we need your help spreading the word […]

Working in the open has been a long-standing part of our culture. We have supported and participated in events, used and contributed in open source technologies and resources, and recruited roles focussed in support and adoption of open platforms and practices. It is with great pleasure to see these efforts not only been sustained over […]

The central University Website is the main shop window of The University of Edinburgh. It attracts more than 13 million unique visitors per year, with nearly 40 million visits annually across the globe. It is being used by all of the University’s main audiences (prospective and existing students, academic and professional staff, alumni), for a […]

I’ve been thinking about the ways in which we align our digital products with wider strategic direction, and how we can measure whether the changes we make are working for our users and customers. In particular, I’ve been considering how we can make data-informed decisions about the University’s search service.

About the Future Web Services design research project       Over the last two months, we have carried out 16 pop-ups and co-design workshops as a University-wide series of community engagements. This user research exercise is informing our work around the University website service and the CMS to be delivered by 2020/2021. We invite your participation […]

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.

Once again we contributed to the University’s Festival of Creative Learning, a week in the academic schedule where students take a break from their formal studies to explore a wide range of new topics and learning techniques.

Over the Festival of Creative Learning, I ran a workshop to teach Writing for the Web to students and had them demonstrate their newfound skills through a collaborative writing exercise.

Prompted by the launch of the University’s new Academic Blogging Service, I’ve recently been thinking about why we run our blog, and what advice we would give to others on departmental blog strategy.

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