Always keen to get my hands on (a) free coffee and (b) useful advice on improving website quality, I recently attended a briefing on “Tips to improve the accessibility of your website”, hosted by User Vision.

I read an interesting article recently by content specialist and top tasks evangelist, Gerry McGovern. It was a commentary on a blog post recently written by a member of the UK Digital Govenrment Service (GDS) in which they outlined why they were moving away from an audience based approach to navigation and towards a single, […]

I’m currently working with the Student Systems team to help them prepare for the development of  a new website. Together we’re taking stock of what they’re trying to achieve as a business, where the website is best placed to support this, and how their systems and communications channels work together.

I presented yesterday on my recent work to identify what University staff would like us to prioritise as we begin to look at enhancing the website search tool. In this post, I’ll cover how and why I did it, and what the Website Programme will be doing with what I discovered.

What do students expect and how can the University change to meet their individual needs and aspirations?

The University Website Programme has put together a small collection of content to help promote the National Student Survey before it closes on 30 April.