Tag: User Experience Service
Service Design in Government (SD in Gov) is a two-day annual conference bringing together service design experts, practitioners and enthusiasts to share their work and thinking. In the UX and Digital Consultancy team, we have applied service design principles (in projects like Learn Foundations), and recognise its value in making the University’s digital services […]
As part of the programme of user experience research for the latest phase of the Learn Foundations project, Learn Foundations teamed up with colleagues from Edinburgh College of Art (ECA) and the User Experience and Digital Consultancy Service to conduct usability testing. The programme of user experience research for Phase 3 of the Learn Foundations Project sought to understand how Learn […]
Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.
Students took part in a card sorting activity as part of Learn Foundations research. This helped us understand where they looked to find information in Learn to support their learning in the hybrid context.
Staff and students completed a top tasks survey as part of the Learn Foundations research. This helped us understand what is most important to them when they use Learn for teaching and learning in the hybrid context.
Phase Three of Learn Foundations has carried out important research to investigate how Learn is supporting the needs of staff and students as they continue to teach and learn in the hybrid context, brought about by the Covid-19 pandemic.
In our latest lunchtime meetup, UX Service Manager Neil Allison gave a preview of the talk he presented at UX Scotland. He shared a tried and tested method of bringing teams together to prioritise usability issues effectively.
We asked attendees how they found a User Experience Service Showcase session earlier in the year. This short video captures what the events are all about.
