Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

We have recently completed a short collaboration with the Royal (Dick) School of Veterinary Studies to better understand the needs of students of online postgraduate courses. The findings may help us understand the differing needs of students online compared to on-campus.

A few of us recently took part in DrupalCon Global 2020, an online conference which took place over three days, from 14 – 17 July.

As we are all adapting to the “new normal”, working techniques have changed tremendously. I am Tasniva Mumu, and I have been working with the University of Edinburgh Website and Communications team within Information Services for the last 6 months as a user experience intern.

We recently made some changes to the staff view of MyEd, to make it easier for staff to use MyEd, and find the content that they need.  The changes include: Adding Learn to the staff home page. Making changes to the menu structure to improve how we organise content. Making it possible to favourite all […]

Our current requirement to work remotely brings obvious challenges when it comes to collaboration. But by trying things out and learning quickly, we’re figuring out how we can adapt to the new reality while remaining collaborative.

What is Colour Contrast? Effective colour contrast means that there is sufficient contrast between text and background for all users, especially those with low contrast sensitivity.   What is classified as sufficient Colour Contrast? The Web Content Accessibility Guidelines (WCAG) states that normal text and images of text must meet a contrast ratio of at […]

As more of our services than ever move online, our web estate has become the face of the University. Inclusivity of all our users has never been more important. A Practical and Ethical Approach With September’s legislation deadline rightly also attracting attention, we want to help our devolved web community improve the accessibility of their […]

For practitioners of human-centred approaches to design, where face-to-face interaction is often so important to enhancing our understanding, our current requirement to maintain social distancing creates obvious barriers. However, this doesn’t mean our work to ensure we’re meeting people’s needs has to stop. In fact, there are some perhaps surprising advantages to working remotely as a user experience practitioner.

Making your content accessible is more important, not less so, during an emergency. Most of the UX books out there are light on advice as to when the world shuts down completely and every aspect of our lives has been utterly turned on its heads. It’s not even covered in EdWeb training. What were we […]

Last week I attended the Service Design in Government conference, held here in Edinburgh. This event brings together design practitioners from across the public sector and beyond, from across the UK and beyond.

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