Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

Offline experiences, like one I had recently as a disabled traveller, can teach us a lot about the digital user experience.

Collaborative sketching workshops are a quick and effective way to get design decisions moving forward as a team. In this post I go through the benefits, provide the materials needed and give a step-by-step guide so that you can run your own session.

In the previous lunchtime meetup, Mary Elder told us about the work that has been carried out to make MyEd a truly student-centred portal, and Neil Allison reported on the University’s Student Digital Experience Standards.

Between now and the mid of July, we will be carrying out a University-wide series of collaborative events. This user research exercise will inform upcoming work around the University website service and the content management system to be delivered by 2020/2021.   

Following on from our series of sessions looking at what works well (and not so well) for students using Learn courses, we are now turning our attention to the experiences of staff members.

On Thursday 6 June, Neil Allison will present a preview of the talk he will be giving at UX Scotland later in June. Find out how to get your team and user community involved in prioritising usability issues in your service or website. As ever, the talk is followed by a Lean Coffee-style discussion group.

We are seeking to better understand your needs to inform how we can enhance web services to ensure they serve you better. These services will complement and sit alongside the current corporate CMS. 

Since September, the User Experience Service has been carrying out a comprehensive programme of user research in support of the Learn Foundations project.

I was really pleased to have the opportunity to attend SDinGOV once again, and have pulled together a few thoughts and resources from the sessions that stood out the most for me.

On Tuesday 14 May we welcome Web Portal Service Manager Mary Elder who will be telling us about the work that has happened over the past year to deliver a truly-user centered portal for current students.

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