Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

Components are an important part of any Design System, and the Design System we’re building for the University is no exception. Each component can have various pieces of data describing it, its history and its uses, which can be presented in various ways. This piece of work was about exploring the documentation options for components […]

As the project to build the new web publishing platform continues apace, we used the project roadmap to define a process and a plan of user experience design activities to help achieve our milestones and keep us on track. The web publishing platform project (or the WPP project as it’s come to be known) has […]

As part of the programme of user experience research for the latest phase of the Learn Foundations project, Learn Foundations teamed up with colleagues from Edinburgh College of Art (ECA) and the User Experience and Digital Consultancy Service to conduct usability testing. The programme of user experience research for Phase 3 of the Learn Foundations Project sought to understand how Learn […]

How can we gain a collective understanding of how our services are serving our users?

Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.

If you are involved in managing or updating content for a university website, we need your help. In order to provide a better online experience for everyone at the University of Edinburgh, we’re calling time on out-of-date and low quality content across all of our websites. Our content urgently needs some care and attention In […]

Have you ever participated in a user engagement session designed for you to share your views, but felt that you weren’t properly included, or that your views wouldn’t be acted on?

One of the key strategic projects our team has been working is the creation of a University Design System. What is it, why is it important and what have we been working on?

Website and Communications are hosting three events as part of the University’s first Digital Skills Festival.

The UCD Gathering conference offered a string of sessions with advice on making the case for human-centred approaches in an organisation.

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