Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

On Tuesday 14 May we welcome Web Portal Service Manager Mary Elder who will be telling us about the work that has happened over the past year to deliver a truly-user centered portal for current students.

In the latest user-focused lunchtime meetup, Chris Giles, Lillie McEnteer and Richard Arkless from Student Systems gave an inspiring talk on what they took away from a Lean in Higher Education conference, and Neil Allison gave a presentation on the principles of Lean UX methodology.

In the UX service, we rely on a number of tools to support our day-to-day work. In this new series of posts, I will be showcasing some of these tools for the benefit of the wider user-focused community at the University of Edinburgh. In this first installment, I will be talking about the Post-it Plus […]

The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.

The Public Sector Design Community meet up comes once again to the University. We’re hosting the next event on Tuesday 16 April, 6 til 8pm, at Argyle House. This is for anyone with an interest in the field of designing public services.

The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.

Our monthly cycle of usability testing in Learn continues. Come along to our next event, where we’ll watch students using a Learn environment set up by the School of Philosophy, Psychology and Language Sciences.

Frequently Asked Questions (FAQ) pages in web content are fine when they’re really frequent, and they just represent an alternative route to key information.

In our latest user focused lunchtime meetup we watched a video of Jared Spool’s ‘Beyond the UX Tipping Point’. In this post I’ll share a link to the video and provide a short summary of the session.

The next lunchtime meetup is on Thursday 28 March. Our focus in this session is Lean. Colleagues from Student Systems join us to share what they took away from a recent Lean in Higher Education conference, and Neil Allison will talk about the Lean UX methodology.

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