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Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

The first UCISA UX in Higher Education conference happened in September 2024. Reflecting on the day, there was much to take in and share, both as a UX practitioner and as lead of the team planning the conference.

UX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee.

On 13 November the UX Service team attended the second Scottish Web Folk event hosted by the Web Services team at the University of Dundee. The conference included a day of sessions on varied web-related topics, with something for everyone in the team to take away.  

I valued the opportunity to hear from and speak with other Drupal enthusiasts from Scotland and beyond when the University hosted DrupalCamp Scotland, a one-day event on 25 October 2024 organised by the local Drupal Association.

The UX Team are involved with a new project that will optimise Learn Ultra for assessment and feedback.  

As part of the ongoing EdWeb migration, the User Experience (UX) team have been working alongside developers to identify any usability issues with migrated functionality before release. These issues can then be prioritised and addressed in future updates. 

A screenshot showing sample notifications for new students in MyEd

Over the last few months, we’ve been working on a project where a group of new students received additional information in MyEd, to help new students complete key tasks and to try and ease their transition into university life. The project was run by the Induction and Pre-arrivals team (PAI), with input from the Communications […]

In March 2024, the annual UCISA leadership conference came to Edinburgh. I pitched a talk about UX and change management which was accepted, giving me the opportunity to attend the three-day event.

The UX service recently helped the New Students team run their own usability test on an updated version of their website.

At the University of Edinburgh, MyEd is a crucial tool central to the lives of both students and staff. From personal and professional experiences, I’ve observed how integral MyEd is to daily activities. Throughout the academic year I worked on the usability of the student MyEd portal to try and integrate and understand the student […]

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