Author: Emma Horrell

Content Designer User Experience and Digital Consultancy Website and Communications Learning, Teaching and Web Services

We’re hiring a Senior Content Designer and a User Experience Research Specialist in the UX and Digital Consultancy team. Come and work with us!

Drupal is an open source content management system which underpins EdWeb, the new Web Publishing Platform and the Design System. I was lucky enough to have a talk proposal accepted at DrupalCon Prague 2022 and learned lots more about Drupal by attending the three-day event.

Drupal is the main content management system used at the University, underpinning the bulk of our web estate. As a speaker at DrupalCon Prague 2022, I was able to share how we’ve worked with Drupal to develop the editorial interface of the new Web Publishing Platform, as well as learn more about this important system.

A three-day conference bringing together practitioners, supporters and advocates, Service Design in Government (SD in Gov) is an annual opportunity to learn about the design, delivery and management of services in the public sector. With sessions from individuals from a variety of backgrounds and organisations it offers the chance to learn about service design strategy […]

With the move to the new Web Publishing Platform and the advent of the new University Design System, we’re taking the opportunity to gather some feedback on our flagship Effective Digital Content course, to ensure we offer the best possible training for staff working with digital content. 

Multibranding – representing the University brand alongside partner brands to accurately reflect partnerships without compromising our own integrity  – is a design challenge shared across the University. The aesthetics aspect of multibranding is particularly important to get right. As part of the Design System project, we are planning a two-part community event aimed at developing […]

Representing brands of University partners to accurately reflect collaborations whilst ensuring integrity of the University brand is a complex, widespread issue. As part of the Design System project, I ran a session where University staff came together to work on the governance aspect of multibranding by collectively structuring a checklist. 

When talking about technology, achieving understanding without confusion can be difficult, but communicating about technical concepts and processes is crucial for the success of our services. To achieve our aim of a more unified and coherent approach to technical communication across the University, the UX service has begun a new project to map the use […]

As part of the new Web Publishing Platform project, we needed a way to test ideas for new navigational approaches, to get feedback to inform iterative design. We used testing platform Maze to run remote, unmoderated tests on navigational prototypes built using design tool Figma, to gain quick insights from large numbers of users.

We used Figma to create a mocked-up megamenu for a School site and used Maze to test how people used it to complete a set of tasks. We repeated the test for the same site using a left-hand menu and compared the results.

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