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Tag: support clinic

At the January Web Publishers’ Community session, I presented on 15 features you might not know about EdWeb. This post is a write-up of the slides you can use for reference and share with colleagues.

EdWeb allows you to restrict webpages to be viewable only to staff and students. This post answers some common questions about the restriction functionality, including what these pages look like to your readers and how they are indexed in search.

If you’re looking to clone one of our EdWeb form templates, here’s a handy checklist of edits you’ll have to make to it before publishing.

I recently worked with a web publisher who was interested in the event content type, but wasn’t sure if it could meet their content requirements. I talked them through the content type’s layout, behaviour and also the different options for creating an event overview page.

I’ve recently had a few support clinic attendees asking for a whistle-stop tour of usability testing, so this post shares the resources and recommendations I’ve been giving out.

At a recent Website Support Clinic, I worked with a web publisher who was creating an EdWeb form with a question that had potentially multiple textfield answers. We used conditionals so that the form would only present extra textfields when needed.

At a recent Website Support Clinic, I worked with a web publisher who was wondering about what determines the colour of the text on EdWeb homepage panes. In short, the text colour is determined by the site colour, pane priority level and whether the text is a link or not.

At a recent Website Support Clinic, I worked with a web publisher who wanted to go through the steps to publishing a newly created site. From that meeting, I’ve created a handy to-do list and points to consider when publishing new EdWeb sites.

At a recent Website Support Clinic, I worked with a web publisher on a site that repeated the site title in navigation text and URLs. To help readers scanning information on your site, avoid repetition and place trigger words at the left.

At a recent Website Support Clinic, I worked with a web publisher who wanted to make changes that affected areas of the site she didn’t manage. In these cases, while we’re happy to go through how to make changes at support clinics, we ask editors to work with their lead publishers.

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