The latest phase of Learn Ultra research investigated the staff and student experience, with a focus on Learn Ultra courses, to guide the next phase in the upgrade. 

To ensure the ongoing implementation of Learn Ultra remains as user-centred as possible, staff and students were engaged in user experience research between May and October 2022. 

In preparation for moving to Learn Ultra it was important to find out staff and students’ experiences of actually using Learn Ultra courses. This insight is guiding the continuing development and iteration of Learn Ultra has helped the project team identify areas of improvement. 

We’re about to get started on our Continuous Improvement project for Portal Services. This is a new project that will continue over the next 5 years, and will allow us to enhance and update our services to meet changing needs. We’re still at the planning and research stage, so we definitely don’t know everything that […]

Learn Ultra is the newest version of Learn, the University’s Virtual Learning Environment (VLE). The University is planning a phased upgrade to Learn Ultra as part of the VLE Excellence programme and the wider University 2030 Strategy and Digital Strategy. As part of a programme of user experience (UX) activities to support the upgrade of […]

As part of the Learn Ultra Upgrade project,  members of the Educational Design and Engagement team conducted a series of workshops and hybrid user experience testing and interview sessions with students on internships within Information Services, to help the project team understand how the integration of the new Ultra Base Navigation (UBN) layer could be […]

As part of the programme of user experience research for the latest phase of the Learn Foundations project, Learn Foundations teamed up with colleagues from Edinburgh College of Art (ECA) and the User Experience and Digital Consultancy Service to conduct usability testing. The programme of user experience research for Phase 3 of the Learn Foundations Project sought to understand how Learn […]

Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.

Have you ever participated in a user engagement session designed for you to share your views, but felt that you weren’t properly included, or that your views wouldn’t be acted on?

The User Experience Service has collaborated with Student Experience Services on a three month qualitative research project exploring student experiences around health and wellbeing. We wanted to learn how we might prevent the less severe problems students experience from escalating to more complex problems and associated support. So, we focused on learning about the general […]