As a user researcher at the University, I plan and conduct research activities to help colleagues improve the content in their websites and services. Recently, I have been learning how to use Google Analytics 4 (GA4) to see what information it can provide about University websites and content. 

The UX Service has helped more colleagues to conduct usability tests on their website and prioritise web content improvements. 

The LOUISA team completed an initial round of user research as part of the User Experience (UX) plan.  

We gave three interns three months to investigate, measure and identify strategies to reduce carbon emissions of the University’s web estate. Here are my reflections as the manager of the Green Digital Design internship

The UX Team are involved with a new project that will optimise Learn Ultra for assessment and feedback.  

As part of the ongoing EdWeb migration, the User Experience (UX) team have been working alongside developers to identify any usability issues with migrated functionality before release. These issues can then be prioritised and addressed in future updates. 

The UX service recently helped the New Students team run their own usability test on an updated version of their website.

We have recently recruited a Green Digital Design intern to join the UX and Content team over the summer. The aim of this internship is to investigate how we can reduce carbon emissions of the University of Edinburgh’s web pages through sustainable design practices.

The Survey of Scottish Witchcraft website is a fascinating resource for anyone who wants to learn about the history of witch trials in Scotland. But how usable is it?

At the end of June, the UX and Content team had an opportunity to test out some ideas during the Undergraduate Open Day. Armed with ipads and sunscreen, we took to the streets of Bristo Square to enlist some willing volunteers…