Over the summer we have had the wonderful opportunity to work with Annika Sybrandy, our Behavioural Insights (Nudge) Intern. There are lots of parallels between behavioural science and human-centred approaches. Nudge models give us the opportunity to bring an extra level of formality to our approaches.

We have evolved our personas for future web services. We now focus on our users’ behaviours, not their roles.

We are seeking some more University of Edinburgh students to join our team as interns to help us with some important projects to improve user experience in the University.

As part of Information Services Group’s 2022 Summer Internship Programme, Website and Communications have several internship opportunities available for University of Edinburgh undergraduate students this summer.

Have you ever participated in a user engagement session designed for you to share your views, but felt that you weren’t properly included, or that your views wouldn’t be acted on?

Website and Communications are hosting three events as part of the University’s first Digital Skills Festival.

The UCD Gathering conference offered a string of sessions with advice on making the case for human-centred approaches in an organisation.

Back in October, I had the opportunity to attend the UCD Gathering conference, a new virtual event for practitioners of user-centred design in all its forms.

There is a new network in Microsoft Teams for people across the University taking human-centred approaches to their work. This includes people interested in user experience, service design, human–computer interaction, lean, design thinking… Any kind of human-centred approach is welcome here!

We have recently completed a short collaboration with the Royal (Dick) School of Veterinary Studies to better understand the needs of students of online postgraduate courses. The findings may help us understand the differing needs of students online compared to on-campus.