In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.
As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]
With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.
Google Analytics 4 is the next generation of Analytics which collects event-based data from both websites and apps. Find out more about Google Analytics 4 https://support.google.com/analytics/answer/10089681?hl=en How can I use Google Analytics 4? Google Analytics 4 tracking code must be installed on the website in order to use this product. This will require some technical […]
The Portal Services Continuous Improvement project is working to improve MyEd and Notifications, and make them easier to use. Recently, we made some changes to make it easier to see when you have Notifications to check and make it easier to access your Favourites, particularly when using a mobile device. Why was this change needed? […]
The 3rd party twitter widget was originally developed to allow site owners to display a cookie free Twitter feed on their website ensuring the site content remains in line with EdWeb cookie consent. EdWeb – Cookies we use This widget was developed within the University using the Twitter API. Twitter have recently changed made significant […]
The current central University of Edinburgh (UoE) solution for web analytics uses a single Universal Google Analytics property to collect all data. This allows for visibility of user engagement across the wider web estate however also introduces heavy sampling to the data provided. This property is used widely across the university web estate, Website and […]
The latest phase of Learn Ultra research investigated the staff and student experience, with a focus on Learn Ultra courses, to guide the next phase in the upgrade.
To ensure the ongoing implementation of Learn Ultra remains as user-centred as possible, staff and students were engaged in user experience research between May and October 2022.
In preparation for moving to Learn Ultra it was important to find out staff and students’ experiences of actually using Learn Ultra courses. This insight is guiding the continuing development and iteration of Learn Ultra has helped the project team identify areas of improvement.