The recent migration from EdWeb has proven to be a monumental task that went far beyond simply moving content from one platform to another. This process, undertaken by lead publishers and technical teams, has provided a pivotal opportunity to fundamentally rethink the core objectives and strategies of the University’s online presence. A Strategic Overhaul For […]
At the University of Edinburgh, cookies play a vital role in enhancing our digital experience, affecting everything from website functionality to personalised advertising. However, obtaining user consent for cookies has always posed challenges, particularly with the evolving landscape of regulations and user expectations.
Carrying out usability testing early on in the design process provided useful insights about how learners would interact with our content. The feedback we received led to us making various changes to improve the user experience of the course.
We’ve been developing a new version of Effective Digital Content. This post looks at how this work fits into our wider approach to supporting content design across the University.
Content Improvement Club is our regular meetup for web publishers. This month, we looked at writing and improving alt text to make images accessible to all users.
UX coming to a lecture theatre near you: Sharing the work of the UX Service with University students
I was pleased to be invited to deliver guest lectures about the User Experience (UX) Service by academic colleagues. Presenting to students and answering their questions helped me take fresh perspectives on framing the role of UX at the University.
Choosing a green hosting provider is a great way to improve your digital sustainability. But, as I’ve found out, this is only one part of the puzzle towards responsible digital ownership. Read more to understand the complexities behind a green hosting certification.
In January 2025 the Website Service team sat down and mapped out our ambitions to create a Sharepoint Hub that would be a self-service, single source of truth for web publishing with EdWeb 2. Hub content would be: the most up-to-date EdWeb 2 information available to users written in accessible language comprehensive and all in […]
Graphic design has been an integral part of the University of Edinburgh for over 25 years, evolving significantly as a service during this time. Initially centralised in a single team known as Visual Resources, graphic design services gradually expanded across the University’s Colleges, Schools and support areas. One key area where graphic designers made […]
Last month I delivered a webinar designed to distil the benefits of the Notifications Service into five key points, suitably named 5 Things to Know About Notifications. I’m glad to say that this session sparked a number of interesting conversations about use cases which our team are currently exploring – we hope that one or […]
