I have a 5 year old starting school in 5 days. In navigating the brave new world of scholarly life, I’m already seeing basic UX mistakes that are mirrored in university culture.

We had a full house at our latest User Experience Service showcase on 23 July. In this post I’ll share videos of the lightning talks and provide an overview of the session.

The UX team have recently been helping to ensure an upgraded EASE offers an improved user experience. In this post I tell the story of how we redesigned the interface – focusing heavily on microcopy – and the outcomes of doing so.

On August 13, we will apply a collection of development work and bug fixes to EdWeb. These include an image gallery, accordion element, easier ways to provide video on EdWeb pages, and a new Landing Page content type. These developments were funded by Communications and Marketing and the College of Arts, Humanities and Social Sciences.

I’ve recently been working on developing the User Experience Design Standards and self-assessment materials. To do this I’ve been conducting reviews of the work the UX service has done with people in different parts of the organisation. I wanted to share some things I have learned while doing this and a couple of analogies for […]

Card sorting has allowed us to better understand how students expect information to be grouped in Learn.

Over the last 3 months I had the opportunity to work on a project to create two websites to help recruit students on to postgraduate online Masters programmes.

Over the last 3 months I had the opportunity to work on a research project with the aim to improve MyEd for staff. MyEd for students had already gone through a transformation earlier in the year, and this was a chance to bring about similar improvements for the staff view of the portal.

As part of our programme of user research in support of the Learn Foundations project, we have carried out a top tasks survey to understand what students need when accessing course materials online.

About the Future Web Services design research project       Over the last two months, we have carried out 16 pop-ups and co-design workshops as a University-wide series of community engagements. This user research exercise is informing our work around the University website service and the CMS to be delivered by 2020/2021. We invite your participation […]

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