As the project to build the new web publishing platform continues apace, we used the project roadmap to define a process and a plan of user experience design activities to help achieve our milestones and keep us on track. The web publishing platform project (or the WPP project as it’s come to be known) has […]

As part of the programme of user experience research for the latest phase of the Learn Foundations project, Learn Foundations teamed up with colleagues from Edinburgh College of Art (ECA) and the User Experience and Digital Consultancy Service to conduct usability testing. The programme of user experience research for Phase 3 of the Learn Foundations Project sought to understand how Learn […]

Over 200 people from around the University participated in our latest top task survey looking at the diverse needs of our large and devolved Web Publishing Community.

Sharing knowledge is of course an essential part of life at University. For our team this has also become a fundamental way in which we work.

When it comes to deciding on your site’s analytics installation, you should consider the main objectives of your site, and the reporting capacity you have.

Separating internal and external audience data is essential to our understanding of usage in our web estate.

We have just started an exciting new project to build a new web publishing platform for the University to replace our current Content Management System EdWeb.

How can we gain a collective understanding of how our services are serving our users?

Staff and students were interviewed about their experiences of using Learn to support hybrid teaching and learning. The detail they provided helped build a rich picture of the hybrid environment – encompassing the practicalities and nuances of the new context.

If you are involved in managing or updating content for a university website, we need your help. In order to provide a better online experience for everyone at the University of Edinburgh, we’re calling time on out-of-date and low quality content across all of our websites. Our content urgently needs some care and attention In […]

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