We have evolved our personas for future web services. We now focus on our users’ behaviours, not their roles.

We created behavioural personas to help us understand staff needs at the University of Edinburgh. We recently used these to help inform content decisions about the developing Design System.

We’ve blogged before about personalisation in MyEd: Personalisation in the portal Since then, we’ve been doing some work to understand what personalisation might look like, and to assess its effectiveness. Moray House pilot MyEd is a key tool for students, and many students use it daily. We’ve been running a pilot with colleagues in Moray […]

Our development team built an initial version of the editorial interface of the new Web Publishing Platform. I took the opportunity to gather some feedback from web publishers across the University and to revisit the results of our initial top tasks survey about priorities for the new platform. Building an interface with Gin, Drupal’s accessible […]

Staff from universities across the UK have formed a new UX (user experience) group as part of UCISA – a member-led professional body for digital practitioners in education. Initially established in June 2021, the group became part of UCISA in September 2021. Beginning  a HE UX community Recognising that UX is an expanding profession within […]

On Monday 4 April, the Design System product team ran our very first Community Designathon (a collaborative, co-design workshop). This marked a very important milestone for the Design System product team, in terms of its development and the journey that it has been on. Working with our Design System community Since the Design System’s inception, […]

Once in a while it’s good to have an honest look at your content. Here are 5 content things you can do to get it into shape.

As a member of the Drupal Community, you would’ve been aware that the support for Drupal 7, now 10 years old, was coming to an end in November 2022. Understandably, this has caused a bit of concern across the Drupal community and in particular in the University of Edinburgh as there are still many sites […]

Learn Ultra is the newest version of Learn, the University’s Virtual Learning Environment (VLE). The University is planning a phased upgrade to Learn Ultra as part of the VLE Excellence programme and the wider University 2030 Strategy and Digital Strategy. As part of a programme of user experience (UX) activities to support the upgrade of […]

As part of the Learn Ultra Upgrade project,  members of the Educational Design and Engagement team conducted a series of workshops and hybrid user experience testing and interview sessions with students on internships within Information Services, to help the project team understand how the integration of the new Ultra Base Navigation (UBN) layer could be […]

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