As part of the ongoing EdWeb migration, the User Experience (UX) team have been working alongside developers to identify any usability issues with migrated functionality before release. These issues can then be prioritised and addressed in future updates. 

Over the last few months, we’ve been working on a project where a group of new students received additional information in MyEd, to help new students complete key tasks and to try and ease their transition into university life. The project was run by the Induction and Pre-arrivals team (PAI), with input from the Communications […]

In March 2024, the annual UCISA leadership conference came to Edinburgh. I pitched a talk about UX and change management which was accepted, giving me the opportunity to attend the three-day event.

In 1990, Edinburgh University Computing Service (EUCS) launched the Bulletin of IT Services – or BITs for short. Produced by the staff in the EUCS team, BITs reported on the latest developments in communications and information technology at the University until Information Services was formed in the early 2000s. The newsletter charts the growth of […]

From browsing websites to using devices, our online interactions have a hidden impact on the planet that we often overlook. Join me as I explore these environmental costs during my internship with the Web and Communications team.

The UX service recently helped the New Students team run their own usability test on an updated version of their website.

At the University of Edinburgh, MyEd is a crucial tool central to the lives of both students and staff. From personal and professional experiences, I’ve observed how integral MyEd is to daily activities. Throughout the academic year I worked on the usability of the student MyEd portal to try and integrate and understand the student […]

What is the Notifications Service? The Notifications Service is a solution which delivers personalised notifications and emergency notifications. As explained in our recent blog post, we have been rewriting the Notifications Backbone primarily to ensure that it is safe and secure, however we have used this as an opportunity to introduce some improvements both for […]

  Understanding and Measuring the Environmental Impact of the University of Edinburgh’s Web Estate – Initial Insights and Further Questions from my Summer Internship.

Exploring sustainable UX design to reduce the University of Edinburgh’s digital carbon footprint – insights from my first month as a Green Digital Design Intern