Since February 2024, we’ve trained more than 90 publishers in content design and have experimented with the ways we upskill University staff in content design techniques, to support them to produce good-quality, compliant online content that meets web visitors’ needs.
Last week I attended the Communications and Marketing (CAM) Conference for the first time. It’s a one-day event for University staff interested in communications and marketing, held at the John McIntyre Conference Centre and attended by around 200 people. You can find out more about the conference on the CAM Conference SharePoint (University login required […]
Try with users before you buy? Exploring possibilities and potential for aligning UX and procurement
UX techniques tend to be more successful the earlier they are applied. Striving for a more proactive UX Service strategy, I have been considering the practicalities of incorporating user-centred approaches at the point of software purchase.
At the recent Research Support Services (RSS) Conference at The University of Edinburgh, I had the privilege of both attending and presenting. Alongside Nick Daniels, our Senior Content Designer, we led an interactive session exploring real-world service challenges through the lens of human-centred design. This approach isn’t about quick fixes—it’s about deeply understanding and addressing the […]
On 13 November, I had the pleasure of visiting my first Scottish Web Folk conference held at the University of Dundee. I didn’t go alone, and you can read about my colleagues’ perspectives here: The Scottish Web Folk ceilidh at Dundee The UX team reflect on Scottish Web Folk 2024 The day was packed with […]
The first UCISA UX in Higher Education conference happened in September 2024. Reflecting on the day, there was much to take in and share, both as a UX practitioner and as lead of the team planning the conference.
UX24 was a big achievement – the first UCISA UX in Higher Education (HE) conference, sold-out to an audience of 80, and a personal career highlight. A few months after the event, I reflect on my experience leading the organising committee.
On 13 November the UX Service team attended the second Scottish Web Folk event hosted by the Web Services team at the University of Dundee. The conference included a day of sessions on varied web-related topics, with something for everyone in the team to take away.
As we reach the end of a long and complex migration of website content from our Drupal 7 platform, EdWeb 1, to Drupal 10, EdWeb 2, we are reviewing our lessons learned and will adjust our approaches to reflect on them. One key insight was the volume of outdated website content in the platform. This […]
The 2nd conference for the Scottish Higher Education Web and Digital community took place a few days ago, hosted by the University of Dundee. This event is extremely popular and relevant with teams across our University, to the point that there was a “special” pile of lanyards with the label “Edinburgh” on top, beside the […]