Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

At the end of June, the UX and Content team had an opportunity to test out some ideas during the Undergraduate Open Day. Armed with ipads and sunscreen, we took to the streets of Bristo Square to enlist some willing volunteers…

Earlier this year, we worked with the Information Security team to improve their help pages for the rollout of Multifactor Authentication (MFA) across the University. These help pages are important, because potentially thousands of staff will be using them as they enable MFA on their University Office365 accounts.

As part of our ongoing exploration of how personalisation can help improve MyEd, our User Research intern Yuru Yang has written this post about how we evaluated one of our pilot projects, the Moray House Students portlet. Moray House Students Portlet The Moray House portlet is a specialized feature designed for students of Moray House. It […]

With my co-chair Joseph Talbot from the University of Oxford, I chaired a UCISA UX Group panel discussion earlier this year to learn how key decision makers in UK universities perceive UX and make it happen in their institutions.

In September 2021, I blogged about defining a user-centred design process, adopted at the start of the project to build the platform to succeed EdWeb. As work continues towards resuming migrations to the new platform, it was timely to reflect on the process and consider how it has changed.

As we continue to shape the navigation scheme of the Web Publishing Platform, we wanted to learn about the holistic experience of megamenus from the perspective of editors, developers and end-users. We conducted usability tests using the Stanford Graduate School of Business website and collaborated with the team behind it to understand how a megamenu […]

With the addition of two new team members to the UX team, we have taken the opportunity to review our priorities and redefine our ways of working to deliver the UX service.

Google Analytics 4 is the next generation of Analytics which collects event-based data from both websites and apps. Find out more about Google Analytics 4 https://support.google.com/analytics/answer/10089681?hl=en How can I use Google Analytics 4? Google Analytics 4 tracking code must be installed on the website in order to use this product. This will require some technical […]

The Portal Services Continuous Improvement project is working to improve MyEd and Notifications, and make them easier to use. Recently, we made some changes to make it easier to see when you have Notifications to check and make it easier to access your Favourites, particularly when using a mobile device. Why was this change needed? […]

The 3rd party twitter widget was originally developed to allow site owners to display a cookie free Twitter feed on their website ensuring the site content remains in line with EdWeb cookie consent. EdWeb – Cookies we use This widget was developed within the University using the Twitter API. Twitter have recently changed made significant […]

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