It’s my last week at the University of Edinburgh, a quiet time to reflect.

We’ve spent the last year listening to our community of practice to help us to make much needed changes to the Effective Digital Content training.

When I began learning how to test websites and apps for accessibility, it was to lend support to my unit, which needed products to have accessibility reports and statements. I was also intrigued as a user experience practitioner; if I could understand what it’s like to use assistive software to navigate a digital environment, this […]

Make things open: it makes things better. We really like this design principle from gov.uk. We use it a lot, especially when it comes to iterating upon our beta Design System.

There is a gorgeous quote by Robert Cailliau, during his introduction to the first World Wide Web conference in Geneva, 1994. “I have seen many interesting applications of the web, and many interesting pieces of software… There is a garden of green plants out there, growing very fast! We should take care it develops into […]

In June 2022, I attended the UCD Gathering conference, where inclusiveness was an outstanding theme.

The University of Edinburgh Inclusive Language Guide has now been published. The guide focuses on editorial guidance that avoids bias and conveys respect.

We created behavioural personas to help us understand staff needs at the University of Edinburgh. We recently used these to help inform content decisions about the developing Design System.

Once in a while it’s good to have an honest look at your content. Here are 5 content things you can do to get it into shape.

Human-centred Design System We are creating a human-centred, user-focused Design System for a community of over 50,000 people. Our challenge is to design and iterate upon a resource that helps our large, highly devolved estate to achieve coherence, for a population the size of a small town. The University Design System: a journey that has […]