Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

Category: User Experience & usability

Reports and narrative about research and development around usability and accessibility, including our own work as well as others’

This month’s WPC session focused on Google Analytics events, the beginnings of a User Experience service at the University, the Edinburgh Global Experience Language (EdGEL) and improvements to the PURE widget interface.

I’m in the middle of reading the new book by Jeff Gothelf and Josh Seiden: Sense and Respond. I’ve finding it pretty inspirational and yesterday at our Web Publishers Community session a short webinar on the topic prompted some interesting conversation.

We recently launched a new contact form for IS Helpline, which aims to reduce support calls by providing links to self-service help pages. We are looking to expand this functionality as a service to other University departments.

I’ve been accepted as a contributor at this year’s UX Scotland conference, happening at Dynamic Earth, Edinburgh from 7 to 9 June 2017.

A programme of projects centered around user experience (UX) are now up and running, providing new processes, services and training to key University-wide initiatives.

Last week, we held a workshop for the Student Counselling Service, (SCS) as part of a suite of work we’ve been doing for Student Experience Services. What was the issue? The Counselling website have the same problem as almost every other site – too many pages and not enough time. Some of their processes have […]

Renaming our Writing for the Web course has thrown some interesting light on people’s perception of the course.

This month’s WPC session introduced us to new features coming soon in EdWeb, new tools for developing in Edweb and ways to keep up with future developments. We also gained insight into keeping our websites efficient and up to date.

Last week I supported colleague Ross Ward, part of our Educational Design & Engagement team, in running a session that introduced UX concepts to students, and enabled him to explore new opportunities for technology-enhanced learning.

We now have two members of staff who are specialists in user experience design and strategy working on the Digital Transformation Initiative-funded UX Services projects.

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