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User focused meetup – MyEd and the human-centred approach

On Tuesday 14 May we welcome Web Portal Service Manager Mary Elder who will be telling us about the work that has happened over the past year to deliver a truly-user centered portal for current students.

As usual, our lunchtime meetup takes the form of:

  • Presentation – in this session we have two talks, from Mary Elder and Neil Allison
  • Discussion – with the agenda decided and prioritised by the group

You can bring your lunch and eat while you watch.

About the talks

Mary’s project adopted a human-centred approach with support from the User Experience Service, engaging over 1500 students in research and collaborative design activities to deliver a new information architecture, editorial and labelling scheme and EdGEL-led user interface, as well as the fundamental software upgrade which was the underlying driver.


Mary will talk about her experiences and learning through the project, and what comes next for the MyEd portal service.

Recent blog posts about the MyEd Service development


In addition to this case study, User Experience Manager Neil Allison will talk about Student Digital Experience Standards and how they provide a guide and a measure for the delivery of project that truly meet user needs. He’ll reflect on Mary’s MyEd case study and how the new improved MyEd was delivered through a multidisciplinary adoption of human centred research, design and collaboration practices.

Our regular discussion group

We’ll follow up the talks with about 45 minutes of discussion following a group-organised agenda. We use the Lean Coffee approach to decide what to talk about and for how long.

Lean Coffee approach

When and Where

Tuesday 14 May

12pm – 2pm

Argyle House, Floor E, Meeting Room 14


12:00 – Room available
12:15 – Welcome and presentations
13:10 – Discussion group
14:00 – Close


As we unfortunately cannot offer food, please bring your lunch to eat while watching the presentation.

Book a place

This session is open to University of Edinburgh staff.

Book a place (EASE login required)

More UX meetup sessions

Write up of our last user focused lunchtime meetup.

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