Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

I’ve recently had a few support clinic attendees asking for a whistle-stop tour of usability testing, so this post shares the resources and recommendations I’ve been giving out.

This July we were joined by colleagues from the ECA and CAHSS web teams at this year’s IWMW conference at the University of Kent. In this post, colleagues share their thoughts on the event.

The University provides access for staff and students to a wealth of online learning through Lynda.com. I’ve been working my way through much of the UX provision and can strongly recommend a playlist I compiled of sessions by Chris Nodder.

I’ve decided to instate a new mailing list for University Google Analytics users. This comes as a response to a number of interface changes recently instated by Google, and feedback received from our regular training course attendees.

I made my conference debut at IWMW 2017, leading a workshop on pair writing. In this post, I share some of my observations from the session and feedback from my participants.

Last month, I presented a session at the annual UX Scotland conference. It was a great honour to appear on the same programme as people with a world-wide reputation in the field such as Jared Spool and Dana Chisnell. In this post, I’ve included my slides and a transcript of what I said.

I had an opportunity to attend a masterclass held by Gerry McGovern, the pioneer of top tasks — a key user research tool used by our team for ten years.

On Wednesday 5 July we’ll add the latest updates to EdWeb. This release includes social media sharing functions; the ability to add mathematical functions to a page; and security updates and bug fixes.

Google has introduced a new ‘home’ within Google Analytics to try to introduce insights from machine learning into the platform. This replaces the former starting report – Audience, Overview – and in this post, I’d like to offer my thoughts on what this change means for University of Edinburgh users.

This week we ran our first event to showcase the work of the pilot User Experience Service and associated areas like EdGEL and strategy development. At this session I wanted to try a different approach, encouraging dialogue about our work-in-progress, rather than one-way dissemination.

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