Author: Lizzie Cass-Maran

An inspiring day in Manchester underlined the importance of remembering the human beings at the heart of our work.

At September’s Web Publishers, we did a group card sort as part of our project overhauling the Editorial Style Guide. We had some workshop time at last month’s Web Publishers, and I used it to establish some basic information about how people engage with the Editorial Style Guide.

I have a 5 year old starting school in 5 days. In navigating the brave new world of scholarly life, I’m already seeing basic UX mistakes that are mirrored in university culture.

To create truly usable web content, we have to get out of the majority mindset.

Offline experiences, like one I had recently as a disabled traveller, can teach us a lot about the digital user experience.

We’ve been providing content training since 2006, and it’s not just for EdWeb anymore.

Much of your web content should be made up of lists, carefully constructed to be as readable as possible.

University style is an important part of our branding. Our two minute video from the Effective Digital Content course explains what’s important and what you need to know.

Frequently Asked Questions (FAQ) pages in web content are fine when they’re really frequent, and they just represent an alternative route to key information.

We’ve launched a new version of the Effective Digital Content, using stand-alone in-house videos, up-to-date with the latest legislation and research.

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