Search results for: pop-up testing
[last updated: February 12, 2024]
Pop-up usability testing: a beginner’s guide
https://blogs.ed.ac.uk/future-student-experience/pop-up-usability-testing-a-beginners-guide/
Usability testing is a core activity in our team that all content designers are expected to help with. I only started a year ago, but I’ve already been involved in four rounds of pop-up testing, and each time I’ve learned a bit more and grown more confident with the technique. I want to share a […]
[last updated: March 12, 2026]
Usability testing the display of multiple entry years in the undergraduate degree finder
The 2027 undergraduate entry went live last week, and it was the first time that two editions were published in the new degree finder at the same time. The team went on campus to conduct some usability testing with it. In this blog I’ll show how testing it has given us the confidence that displaying […]
[last updated: June 30, 2025]
Undergraduate Open Day pop-up research
https://blogs.ed.ac.uk/future-student-experience/undergraduate-open-day-pop-up-research-2/
Our team went on campus during the recent Undergraduate Open Day to do some pop-up research and check some design concepts with prospective students and their parents.
[last updated: January 15, 2025]
Hug a laptop – a practical guide to conducting usability testing remotely on mobile devices
I conduct a lot of usability testing remotely and I need to test on both desktop and mobile devices. It’s tricky to create a realistic environment for testing remotely on mobile devices. I’ve found a method called ‘laptop hugging’ that works really well.
[last updated: February 29, 2024]
Diving in at the deep end: Usability testing on my second day in the team
https://blogs.ed.ac.uk/future-student-experience/diving-in-usability-testing/
I joined the Prospective Student Web Content Team in September 2023, and immediately headed out on campus with everyone to conduct usability testing with new students. It was a great way to immerse myself in the Team’s user-centred approach and learn about a technique that should be part of every content designer’s skill set.
[last updated: June 26, 2023]
Undergraduate Open Day pop-up research
https://blogs.ed.ac.uk/future-student-experience/undergraduate-open-day-pop-up-research/
Our team went on campus during the recent Undergraduate Open Day to do some pop-up research and check some design concepts and live services with prospective students and their parents.
[last updated: July 3, 2023]
Testing a new navigation for the degree finder
As part of the future degree finder project, our team has been exploring navigation options. We wanted to learn how students would interact with our degree finder content without left hand navigation. We found removing this navigation had no impact on their ability to use the site and they used alternative means to get to […]
[last updated: May 22, 2023]
Pop-up research on campus during Welcome Week
https://blogs.ed.ac.uk/future-student-experience/pop-up-research-on-campus-welcome-week/
The team came together on campus during Welcome Week to do some pop-up research with newly arrived students. It was a great way to come together as a team, and for everyone to interact first-hand with the people we’re creating digital services for.
[last updated: September 12, 2024]
If everything stands out, nothing stands out: how standout elements affect user behaviour
https://blogs.ed.ac.uk/future-student-experience/standout-elements-user-behaviour/
I recently did some content improvement work with the Postgraduate Recruitment team that taught me a lot about the use of standout elements and how they influence user behaviour.
[last updated: March 30, 2026]
Discovery insights on cost of study in higher education
We’re in the middle of a project to make it easier for prospective students to understand the likely cost of studying and living in Edinburgh. Over February, we did a variety of discovery activities to learn more about prospective student needs, how other institutions approach content on this topic and what the law requires us […]