Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Tag: content design

Between January and May 2022 we were working with the Student Immigration Service (SIS) on a project to enhance their website content. In this post, I recap the excellent working relationship we developed with SIS, including how we collaborated, the benefits and lessons learned.

When we began a recent project with Finance, we didn’t anticipate just how many different teams would end up involved. In this post, I share the insights we gained into silo culture, and the resolutions we made for next time.

We’re currently recruiting for a senior content designer who will lead our content operations function and play a key role in shaping our future service as we build a new content management system.

During a recent project with the Student Immigration Service, we found that breaking down guidance into numbered steps helped us simplify complex information and improve user experience.

During our collaboration project with the Student Immigration Service, we kicked off developing each new piece of content with an ideation and prototyping workshop. In this post, I recap the format of these workshops and what we learned from them.

From January to May, we collaborated with the Student Immigration Service (SIS) to improve the student experience around applying for visas. In this post, I recap the highlights and outcomes. How we ran the project This was the first project for my newly formed team. Neil and I were committed to introducing new team members […]

In the final sprint of our Student Immigration Service project, we went live with a revamped applying for a visa section and tested our content changes with international students.

This 3-week sprint saw us finalising and testing financial requirements pages, creating content for applying for a visa outside the UK, and planning a new navigational structure.

During the 2-week sprint 4 of our Student Immigration Service project, we developed new Certificate of Acceptance for Studies (CAS) content and tested the changes with University staff. In addition, we started work on new content for student visa financial requirements.

In November, our team is going to and presenting at the ContentEd conference hosted in Edinburgh. ContentEd is a 2-day conference designed for people working in content strategy, content design and content marketing in the higher education sector. 

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