With the launch of the latest edition of the undergraduate degree finder, the Prospective Student Web team has also launched the new degree finder admin system. This blog compares the new system to the methods we have used to date for our collaborative editing process, highlighting some of the new features that will improve the […]

As part of our work redeveloping the undergraduate study site, we recently performed a series of content crits (critiques). Content crits are a method of peer reviewing content in a group setting. In this post, I’ll talk about why we held these crits and my tips for holding your own content crits.

I’ve just spent a couple of days observing University College London (UCL)’s quarterly IT and digital planning process – Termly Increments or TIs. The experience was inspiring, with colleagues across a wide range of service areas contributing to an approach to setting their priorities that is inclusive, collaborative and transparent.

I recently ran an open invite session review for our latest round of usability testing. Normally I run these sessions within our team, but we wanted to involve colleagues across the University in our work to improve the editorial experience. It was also an opportunity for school editors to see the new degree programme editorial […]

Join us on Wednesday 16 October 14.00-16.30 to watch school editors using the new degree programme editorial interface.

I recently did some content improvement work with the Postgraduate Recruitment team that taught me a lot about the use of standout elements and how they influence user behaviour.

Is detailed programme information important to prospective students? Short answer: Yes. Long answer: Yes, and analytics and user research show us the marketing value of making this information accessible online.

As part of the future degree finder project, we recently ran a series of collaboration workshops with colleagues from across the University. These workshops helped us identify any potential issues and refine our prototype for the future postgraduate taught programme page.

I gave a presentation recently at the Communications and Marketing department all-staff meeting, in which I shared some of our team working practices. We use regularly scheduled sessions to ensure good communication and support within the team, and to ensure we deliver a steady stream of updates to our stakeholders across the University.

While it’s been disappointing to push back our go live dates for our future state project, our developers have been making best use of the hiatus and we’ve achieved some things that will benefit us in the longer term.