Tag: Usability testing
A term I hear too often in meetings about digital content is “signposting”. In my view it’s a cop out and it’s incredibly damaging to the student experience. We need to focus on students’ task success instead.
Our design sprint challenge was to identify how we might make all funding opportunities findable and comprehensible to prospective students. We designed and tested a prototype concept to help us gauge how useful students find a new scholarship search facility and the presentation of the funding information.
Sprint 3 had us researching and designing potential new features to help prospective students estimate their cost of study. We tested whether students would value being able to calculate their total cost of study, if presented with a breakdown of costs – whether certain, variable or estimated.
Join us on Thursday 27 May at 10am to watch prospective postgraduates try out a design we’ve prototyped to make it easier to work out how much studying a degree might cost.
We ran a design sprint to find out how we could enhance the digital experience for prospective undergraduate students by providing them with tailored content relevant to their fee status and stage in their prospective student journey.
Join us on Thursday 29 April at 10am to watch prospective postgraduates try out a design to customise their information for a future degree finder programme page.
In the space of a week we worked collaboratively to design and test a prototype degree search and filter function with students. In this post I summarise our findings for colleagues who couldn’t attend our research playback session.
Join us on Wednesday 24 March at 10am to watch prospective postgraduates try out potential new features for a future degree finder search.
Join us in June to watch prospective students navigate the new tuition fees content to find key information, and then help prioritise the areas we should improve.
In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.