Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Tag: Usability testing

Join us on Wednesday 24 March at 10am to watch prospective postgraduates try out potential new features for a future degree finder search.

Join us in June to watch prospective students navigate the new tuition fees content to find key information, and then help prioritise the areas we should improve.

In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.

Join us in January to watch prospective postgraduate students navigating the University website to find key information, and then prioritise the biggest issues we need to fix first.

As the UX Specialist within the team, I led the guerrilla usability testing at the University’s Postgraduate Open Days on 13 and 15 November. This approach is really quick, cheap and easy to run, and provided a great opportunity for our team to engage directly with prospective students.

We recently spent the day talking to prospective postgraduates and observing them interacting with colleagues during a visit day. It was an eye-opening experience for the team for a number of reasons, and importantly we began putting some important principles into practice.

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