Many of our team attended a mini-conference recently, organised by colleagues at the University of Dundee. We all have personal highlights arising from a busy day of presentations and networking.

Back in September, I attended the HighEdWeb Conference remotely. This was my first experience of attending a conference online and the experience overall was very positive. My manager, Jennifer Doyle had previously attended the conference and had recommended it to me. Having attended conferences in person for the last couple of years, I thought this […]

I recently facilitated a series of workshops to redesign content that explains the postgraduate research (PGR) applying process. This process is complex, but these workshops gave us space to work through the content in detail and, crucially, draw on the subject matter expertise of our user researcher.

The Public Sector Digital Meetup is a community-organised regular event in the Edinburgh area bringing together colleagues from government, councils, universities, museums and other organisations. This November, we’re taking over the agenda to showcase our work and the value of a multi-disciplinary approach.

Last month, Lauren and I attended this year’s Content Ed conference in Liverpool. We were both speakers, but had plenty of opportunity to learn from others and network too. These are our highlights.

I recently ran an open invite session review for our latest round of usability testing. Normally I run these sessions within our team, but we wanted to involve colleagues across the University in our work to improve the editorial experience. It was also an opportunity for school editors to see the new degree programme editorial […]

After a 5 year hiatus, DrupalCamp Scotland returns this week. It’s a great way for Drupal developers to come together and learn from each other. I’m proud to have played a part in its return, with the University hosting the event.

I had the honour of presenting a keynote at this year’s ContentEd Conference, held in Liverpool. This blog contains a transcript of pretty much what I said, plus links to many of the resources I mentioned.

In the behavioural economics book Nudge there’s a beautifully simple example illustrating the importance of feedback. It’s a great way to explain why it’s so important for content designers to actively engage in hypothesising, prototyping and testing with users. 

I had my first experience volunteering at an online conference at SDinGov Virtual in March 2024. Having volunteered at in-person conferences before this event gave me a chance to try something new and to get more involved in the delivery of sessions. It was also a good opportunity to grow my confidence.