I recently audited our prospective student web estate, and learned a lot about the planning process as I went. Here’s some advice on how to tackle your own content audit. I’ve broken the process down into a few simple steps.

Auditing sounds scary. It’s one of those things that often gets overlooked because it just feels too hard or because we don’t have time for it. But it’s essential if you want to manage your content efficiently and minimise risk.

Join us on Thursday 29 April at 10am to watch prospective postgraduates try out a design to customise their information for a future degree finder programme page.

Frequently Asked Questions (FAQs) are not a sensible way to structure web content. They might be easy to produce, but they’re difficult to consume and risky to manage. Here are five solid reasons to ditch your FAQ pages.

We completed our first design sprint just before Easter. At the end of each design sprint we look back on what we’ve learned. This is the first in a series as I share our progress working towards an interactive concept of what will replace the current degree finders.

Content on what teaching will look like in September is limited by the difficulty of predicting what restrictions will be in place. But there’s evidence that saying what we can is already delivering value to students and the University.

In the space of a week we worked collaboratively to design and test a prototype degree search and filter function with students. In this post I summarise our findings for colleagues who couldn’t attend our research playback session.