We’ve been looking at conferences happening in the first half of 2020 following on from reviews of personal development plans. There are some great opportunities nearby and further afield that we want to take advantage of, and hope to see colleagues across the University joining us. Here are details of conferences that caught our eye…

As part of our user research in the discovery phase we interviewed University staff about their experiences of providing services to prospective students. Our goal was to uncover insight relating to staff experiences to see how it fits in with other areas of discovery work we’re doing.

I’ve decided to set myself the target of writing a monthly review. We may only be a little over three months into the set up of a new team and service but already things are moving so quickly.  So for me, it’s important to regularly take stock of what we’ve achieved and reflect on where […]

The undergraduate degree finder content refresh activity is now reaching the end of the initial phase of update by colleagues in schools. In this post I summarise some of the questions we’ve fielded more regularly around use of GatherContent.