Our new approach to publishing tuition fees went live last week. We now need web publishers in all schools to update the content they publish. We’ve created guidance and are on hand to answer your questions.

It was a pleasure to be able to support the Service Design in Government conference once again; connecting the organisers with University of Edinburgh students keen to network and learn more about the discipline. It’s been a positive experience all round.

In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.

We’ve been looking at conferences happening in the first half of 2020 following on from reviews of personal development plans. There are some great opportunities nearby and further afield that we want to take advantage of, and hope to see colleagues across the University joining us. Here are details of conferences that caught our eye…

During the early part of December, we ran a series of events to engage with the student recruitment and website management communities. In this post I’ve pulled together slides, video and a write up of what I said.

We’re looking for an experienced software developer who can work collaboratively across disciplines and contribute to the future of our Drupal-based CMS platform.  Could you be a good fit for our challenge and our working culture?

The new Prospective Student Web Content Team is adopting an Agile approach to delivery, using the Scrum framework. Although this represents a new way of working for many in our team, it’s already a nice fit for our mission. We’re getting on with the job at hand.

In these early stages of our new team, I’ve been introducing everyone to working within an agile framework. Scrum is new to everyone except Neil and I, but I’m finding everyone is adapting to the methodology really well. This is a quick overview of what it’s all about.

Join us in January to watch prospective postgraduate students navigating the University website to find key information, and then prioritise the biggest issues we need to fix first.

As the UX Specialist within the team, I led the guerrilla usability testing at the University’s Postgraduate Open Days on 13 and 15 November. This approach is really quick, cheap and easy to run, and provided a great opportunity for our team to engage directly with prospective students.