We used prototypes based on two different EdWeb sites to test the usability of a navigation scheme comprising a top menu combined with a left-hand menu.

The latest phase of developing the navigation scheme for EdWeb2 involved testing a menu system comprising a top-level menu and a left-hand menu.

After completing the top tasks survey and the card sort as part of the Learn Foundations project, our next step was to create a prototype information architecture and test it.

Card sorting has allowed us to better understand how students expect information to be grouped in Learn.

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

The University Website Programme have been working with University HR Services (UHRS) to improve their website and their digital communications more broadly. As part of this project, we helped the Learning and Development team make their section of the HR website easier to use and more manageable for site publishers.

When working on structural changes to your website, mindmaps are one useful method to help plan your way forward.

When we edit and structure web content, words are important. But having an understanding of why we’re doing it underpins everything.

MindGenius is a piece of software which aims to help people show their thought patterns and processes – but we’ve found it useful to map websites, too. The Student Disability Service first brought MindGenius to the University ten years ago, but we became aware it very recently, through a demonstration that Stratos (our Acting Head) […]

I read an interesting article recently by content specialist and top tasks evangelist, Gerry McGovern. It was a commentary on a blog post recently written by a member of the UK Digital Govenrment Service (GDS) in which they outlined why they were moving away from an audience based approach to navigation and towards a single, […]