Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

I’m running 4 demo sessions of the new usability testing service in the coming months. These are open to all staff to come along and see how the process works, with the first happening on Wednesday 25 May.

I was watching a presentation by Lean UX author, Jeff Gothelf, and a point he made about user-focused development – taking small steps, sensing and responding – really struck with me. So much so, I’ve written a bit of it up to share here.

Homepage Usability: 50 Websites Deconstructed (2002) by Jakob Nielson & Marie Tahir takes a look at the websites of a variety of companies and analyses what’s good about their homepages and what can be improved. These case studies serve as a good reminder as to what you must do to have an effective homepage.

Earlier this week I was supporting our CIO, Gavin McLachlan, as he ran a session on digital transformation for managers within Information Services. The presentation and mini-workshop went down very well, prompting lots of discussion and enthusiastic collaboration. Listening to Gavin’s message prompted me to pull together some thoughts and resources on the subject.

In most walks of life, a small number of things are significantly more important than the rest. To be effective as the manager of a web presence or service, you need to know what matters most to your target audiences. Fortunately this is fairly easy to do.

I recently attended a seminar hosted by the Institute for Academic Development on how to use social media to market Online Distance Learning courses at the University. While social media was the focus of the seminar, many participants spoke about how services and guidelines provided by UWP can help strengthen and measure the success of […]

Always keen to get my hands on (a) free coffee and (b) useful advice on improving website quality, I recently attended a briefing on “Tips to improve the accessibility of your website”, hosted by User Vision.

A highlight from this month’s Web Publishers’ Community Session was our guest speaker, Damon Querry, who presented on his experience with the EdGEL. The session also included our monthly EdWeb Project Update, a talk about the decommissioning of Polopoly, a presentation on Agile Content and a more technical overview concerning the use of the Web […]

At a recent Website Support Clinic, I was asked about EdWeb’s subsite footer option—its purpose, when to use it and good practice tips.

We do a lot of engagement via University mailing lists, and on the whole do pretty well in terms of response and reaction. I wanted to share with you a few things I’ve learned over the years in the course of communicating with the communities we support.

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