We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session. Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the […]
Last week I was lucky enough to spend a day in London learning about content strategy and design with Sarah Richards of the Content Design Centre. In this post I’ll be talking about some of the key principles of both practices and hope to convince you of the value of taking a fresh look at […]
Vanessa Zervogianni has joined us as a Usability Testing Service Assistant, enabling the pilot service to support more schools and business units to make their websites and software more user friendly.
As has been previously communicated we asked all editors to finish any final archiving processes by 1 June. We are now starting the process of shutting down Polopoly completely.
Following on from our community survey we are now in the process of consulting further with the three Colleges, support groups and Communications and Marketing, to finalise the prioritisation of development work for EdWeb.
We’re currently doing some work to support the Student Experience Services Communications (SES Comms) project, and as part of this, we’ve been reviewing the Personal Tutors and Student Support Officers (PTs and SSOs) website.
Yesterday I ran a series of usability testing sessions that were observed by nearly 30 colleagues, most of whom are customers of our service. Some teams would want to do this in private, but not us! We’re happy to have our customers help us identify where we can improve. Plus, we’ve more usability sessions in […]
We had a packed agenda at this month’s WPC session with presentations about EdWeb Group Administrators, two new content types for EdWeb, a report from Google Analytics training, the results of the recent EdWeb feature prioritisation survey and a guide to applying EdGEL to your web apps and blogs.
On Wednesday 26 May, we’ll be deploying two new content types into EdWeb that allow University staff and postgraduate students to manage their own profile, and for EdWeb editors to create overview pages in their sites that highlight those profiles.
A couple of weeks ago we distributed a short survey to all EdWeb CMS users, and also invited participation from their colleagues who, while not using the system directly, are stakeholders in the management of University websites. In this post, I share the data collected, and provide a little commentary.
