Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

This summer I have been working with UWP to look into efficient and cost-effective ways for subtitling University-owned videos.

We contributed two workshops to this year’s IWMW conference, sharing our knowledge and experience with web managers from universities across the UK.

I have just reached the middle point of my twelve-week internship with the UWP tech team working on extending the PURE API. It has been an amazing journey both to obtain skills and to get familiarised with work environment.

This summer I’ll begin a series of posts about Google Analytics, exploring some of the key reasons that we recommend its use. I will explore key tasks you can perform, and answer that vital question – “how can I tell if my site is successful”?

While many departments make use of a news section, if not structured carefully, these sections can often grow too large to easily maintain. This post demonstrates an option for creating a manageable news section that is easy to archive and avoids page links from breaking too soon.

I joined the team as Usability Testing Service Assistant in late May and have had a busy first month getting to grips with the equipment we use, helping run promotional events and supporting a range of projects.

In our latest showcase of the Usability Testing Service (held 15 June), we worked with our frontline IT support colleagues to learn where their website self help pages could be better.

At a recent Website Support Clinic, I worked with a web editor who wanted to know the best option for adding staff bios. The timing could not have been more ideal as we’ve recently launched the profile page content type, which can help with this issue.

We are running extra sessions of our showcase of the Usability Testing Service so even more colleagues to learn about the value of direct user engagement by taking part in a real session. Upcoming dates look at the current student experience of IT help self service (14 June) and the prospective student experience using the […]

Last week I was lucky enough to spend a day in London learning about content strategy and design with Sarah Richards of the Content Design Centre. In this post I’ll be talking about some of the key principles of both practices and hope to convince you of the value of taking a fresh look at […]

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