February has seen us turn our attention to working out how best to present fees information to prospective postgraduates. We also saw the Undergraduate Degree Finder 2021 go live on schedule.

After 5 months of hard work and collaboration across the University, we launched the new undergraduate study website for 2021 on 24 February 2020.

We’ve focused this sprint on finding solutions to the biggest issues facing prospective postgraduates investigating cost of study, and generating a prototype that’s demonstrably better than current provision.

This year for the first time we used a tool called GatherContent to collect Undergraduate Degree Finder programme content. Up until this point, the traditional medium for exchanging content was Word documents with tracked changes. Multiple revisions would fly back and forth between us, becoming increasingly convoluted. It was a lot to manage, and the […]

January has seen a great deal of focus on working towards delivering the refresh of the Undergraduate Degree Finder, but we’ve also been collating and communicating user research to support upcoming work to improve the postgraduate fees experience.

In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.

Our first sprint of the New Year (and of the new decade!) has just wrapped up. A key delivery was the rapid and successful refresh of our undergraduate degree finder content. Read on for a quick overview of the sprint activities and achievements.

We’ve been looking at conferences happening in the first half of 2020 following on from reviews of personal development plans. There are some great opportunities nearby and further afield that we want to take advantage of, and hope to see colleagues across the University joining us. Here are details of conferences that caught our eye…

As part of our user research in the discovery phase we interviewed University staff about their experiences of providing services to prospective students. Our goal was to uncover insight relating to staff experiences to see how it fits in with other areas of discovery work we’re doing.

I’ve decided to set myself the target of writing a monthly review. We may only be a little over three months into the set up of a new team and service but already things are moving so quickly.  So for me, it’s important to regularly take stock of what we’ve achieved and reflect on where […]