Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

We’ll be joining web publishing and marketing colleagues from across the University on Wednesday 27 May from 3pm to talk about our recent work with the Fees Service, and also to share upcoming priorities.

Our audit of college, school and subject area websites highlighted the importance of following the new guidance we’ve just produced for web publishers.

Our new approach to publishing tuition fees went live last week. We now need web publishers in all schools to update the content they publish. We’ve created guidance and are on hand to answer your questions.

A new website centred on students’ needs around fees and cost of study went live today. The project was led by the Prospective Student Web Content Team, in close collaboration with the Fees Service in Scholarships and Student Funding.

It’s done! Our team has delivered a new website for the Fees Service which will greatly improve student fees experience and make life easier for staff. The effort took 8 sprints, was underpinned by robust evidence, and designed with significant collaboration from the Fees and Student Support team.

With a little over a week before it ends, the second check-in for this final, extended sprint gave us the chance to demo the new Fees Service contact form and our completed improvements to programme fees tables. The PSWC team also described the status off all site content towards the delivery schedule for go-live and […]

We have had to adjust our plans to accommodate recent disruption and working from home. But we’re back on track with new timelines, and provided updates on student-focused content being delivered, changes to enquiry channelling and improvements to programme fees tables.

It was a pleasure to be able to support the Service Design in Government conference once again; connecting the organisers with University of Edinburgh students keen to network and learn more about the discipline. It’s been a positive experience all round.

This sprint has seen the team deliver on a new site structure for a standalone fees website whilst continuing our ideation, prototyping and testing process to create critical new content to address top student tasks. We’ve also considered how well search is performing for students seeking fees information.

We’re looking for a user-centred content designer to join our team. The deadline for applications is 5pm on Monday 23 March.

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