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Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Over the summer we undertook user research with prospective research students to better understand their experiences and help inform the design of our future web presence. We presented findings last week to the student recruitment and marketing community, and the slides and video are now available to staff.

On 13 December 2023, we hosted an update event on the progress our team has made in designing the new postgraduate taught page template for the new degree finder. This post gives a summary of the event, with access to the event slides and recording.

We’re recruiting a content designer to join us in improving the prospective student experience at the University of Edinburgh. Applications close Monday 15 January 2024.

Last year I started volunteering at conferences. I continued this journey at the SDinGov (Service Design in Government) conference in September 2023. In this post, I share my top sessions and how volunteering supports my professional development.

Earlier this year, we collaborated with admissions colleagues to design a new presentation for entry requirements in the undergraduate degree finder. In this post, I share the different iterations we designed and how testing with students informed our design decisions.

We’re running an online event on Wednesday 13 December to share our latest work on developing the new postgraduate taught (on-campus and online) programme page. You’ll have a chance to give feedback on our work and register for collaboration sessions with us to help us improve our designs.

We’re running an open invite event on Microsoft Teams to share what we learned through the user research conducted during the summer of 2023. Join us to better understand the experience of prospective postgraduate research students, with the majority focus on PhD.

At the annual ContentEd Awards ceremony, the Team won two awards, and our very own Neil Allison won an award for championing and elevating others working in content. In this post, I share one of our winning submissions, showcasing our great work.

I was invited on The Fourth Wall Content Podcast, a new podcast exploring user-centred case studies. I spoke about our team’s collaboration with the Student Immigration Service on improving the digital experience for student visa applicants.

This summer, I hired a data and analytics intern through the Career Services’ Employ.ed on Campus programme. It was a very positive experience all round – for the team, for myself as a first-time manager, and for Ash our intern.

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