Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Author: Flo Vincent

When we began a recent project with Finance, we didn’t anticipate just how many different teams would end up involved. In this post, I share the insights we gained into silo culture, and the resolutions we made for next time.

During a recent project with the Student Immigration Service, we found that breaking down guidance into numbered steps helped us simplify complex information and improve user experience.

This 3-week sprint saw us finalising and testing financial requirements pages, creating content for applying for a visa outside the UK, and planning a new navigational structure.

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