We have a fixed-term opportunity to join our team and develop your skills in content design. This position would suit someone with a couple of years’ relevant experience. Applications deadline: 22 May 2023.

In our work to create a content model for the future of undergraduate degree provision, we had to find a way to visually present the model information from an initial spreadsheet. Here’s how I created this visualisation, our content model schema, and how we presented it to the University community at an event last December.

During a recent project with the Finance team, we learnt about a planned system downtime that would have an impact on the content we were creating. Here’s how we tackled the issue with some carefully placed reusable assets.

When we began a recent project with Finance, we didn’t anticipate just how many different teams would end up involved. In this post, I share the insights we gained into silo culture, and the resolutions we made for next time.

During a recent project with the Student Immigration Service, we found that breaking down guidance into numbered steps helped us simplify complex information and improve user experience.