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Future student online experiences

Future student online experiences

Sharing the work of the Prospective Student Web Content Team

Category: Project activities

Including upcoming sprints, reflection on progress etc

On 13 December 2023, we hosted an update event on the progress our team has made in designing the new postgraduate taught page template for the new degree finder. This post gives a summary of the event, with access to the event slides and recording.

Earlier this year, we collaborated with admissions colleagues to design a new presentation for entry requirements in the undergraduate degree finder. In this post, I share the different iterations we designed and how testing with students informed our design decisions.

We’re running an online event on Wednesday 13 December to share our latest work on developing the new postgraduate taught (on-campus and online) programme page. You’ll have a chance to give feedback on our work and register for collaboration sessions with us to help us improve our designs.

We’re running an open invite event on Microsoft Teams to share what we learned through the user research conducted during the summer of 2023. Join us to better understand the experience of prospective postgraduate research students, with the majority focus on PhD.

I was invited on The Fourth Wall Content Podcast, a new podcast exploring user-centred case studies. I spoke about our team’s collaboration with the Student Immigration Service on improving the digital experience for student visa applicants.

Last week we launched a preview of what undergraduate degree profiles will look like when the new system goes live. We call this a beta.

Over the summer, our team audited various University websites with content for prospective postgraduate taught students. We were looking to find areas of content that might benefit being in our new postgraduate degree finder.

We just finished building a replacement tuition fees application which improves processes and makes our colleagues’ lives easier. The most important part for me, though, is the groundwork for future enhancements to the presentation of tuition fees for our replacement degree finders.

Last year we worked with Finance to redevelop their registration form for the payment of tuition fees. As part of that work, we had to find the routes to the form and update the corresponding web content.

Listening to a podcast by journalist and author Jon Ronson, I was struck by what he had to say about social media echo chambers and feedback loops. It made me think about the parallels between his observations and findings, and how we run user-centred projects. In particular, the importance of working in the open.

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