Category: Community of practice
Promoting events, opportunities to get involved in research, drop-in surgeries with the team etc. Should also include write ups of past activities.
We’ve been working hard to coordinate and improve the processes around Covid-19 content for prospective students. Our new workflow and transparent backlog will give you confidence that you’re referring to the most current information.
Following the changes we made to tuition fee content we conducted a round of usability testing to determine whether students’ needs around fees and cost of study had been met. In general, most tasks tested were completed with relative ease however several issues were highlighted that need addressing to improve the user experience further.
Join us in June to watch prospective students navigate the new tuition fees content to find key information, and then help prioritise the areas we should improve.
When you launch a new website, you can’t help but feel a sense of protective affection for it, and an anxious wish that it will do well in the world. Here’s how we measured the new Tuition Fees site for search optimisation – and what we found.
We’ll be joining web publishing and marketing colleagues from across the University on Wednesday 27 May from 3pm to talk about our recent work with the Fees Service, and also to share upcoming priorities.
Our audit of college, school and subject area websites highlighted the importance of following the new guidance we’ve just produced for web publishers.
Our new approach to publishing tuition fees went live last week. We now need web publishers in all schools to update the content they publish. We’ve created guidance and are on hand to answer your questions.
It was a pleasure to be able to support the Service Design in Government conference once again; connecting the organisers with University of Edinburgh students keen to network and learn more about the discipline. It’s been a positive experience all round.
In January we ran two open-invite sessions to collaboratively review some of the usability testing videos we recorded during November’s Postgraduate Open Day. Nearly 70 colleagues joined us to agree the biggest issues facing prospective students as they tried to establish their cost of study online.
We’ve been looking at conferences happening in the first half of 2020 following on from reviews of personal development plans. There are some great opportunities nearby and further afield that we want to take advantage of, and hope to see colleagues across the University joining us. Here are details of conferences that caught our eye…
