Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

The open, democratic and quick way to set an agenda known as Lean Coffee, has been working really well for us at our monthly UX meet ups. In the post I run through how it works, why we like it and why you should try it too.

Last week, I presented back some user research findings to the Service Management team in Information Services. The research has been looking at how people get hold of the facts and figures they need to understand what’s happening within the University.

Our next monthly lunchtime meet up for people interested in user experience-related matters is Wednesday 21 February, with presenter Chris Nodder providing a beginner’s guide to Design Thinking.

Towards the end of 2017 our work with Notifications entered the Apereo Incubation Process. Whilst working towards delivering a sustainable service within our own institution, significant interest from the wider community has strengthened our desire to continue its future development in an open environment. Entering this Incubation Process will help us on our path from […]

Last year, I visited the Social Media Community to discuss the potential for social media analytics, and to review what we had achieved with social sharing buttons in EdWeb.

The first EdWeb deployment of 2018 will take place on 18 January, when we will update the system with security updates and bug fixes.

Our next user focused meet up happens 25 January 2018, with guest speakers Clare Barnett and Hilary Brownlie from Registers of Scotland talking about the complimentary roles of business analysts and user experience professionals.

The end of 2017 marks the first anniversary of our collaboration with IS Helpline to iteratively improve their IT help provision. A year in, we look back at some of our achievements in the process of improving the user experience around IT support at the University.

This week we welcomed Stephen Denning, Director of User Experience (UX) with Edinburgh consultants User Vision as our guest speaker at our lunchtime meet up, before a lively discussion of hot topics the group wanted to explore.

EdWeb allows you to restrict webpages to be viewable only to staff and students. This post answers some common questions about the restriction functionality, including what these pages look like to your readers and how they are indexed in search.

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