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The next iteration of our monthly Learn usability testing showcase is taking place at the James Clerk Maxwell Building on Thursday 25 April.

We are delighted to have the first users of the live Notifications Service on board. The Student Surveys team are now delivering personalised, call-to-action notifications to students through MyEd.

The Public Sector Design Community meet up comes once again to the University. We’re hosting the next event on Tuesday 16 April, 6 til 8pm, at Argyle House. This is for anyone with an interest in the field of designing public services.

As part of the project to improve MyEd, we’ve been focusing on how content is organised. We worked with the UX team to use card sorting studies to help us research how our student users understand and group content. We used our findings to re-organise how content is described and presented on MyEd, and develop […]

The Festival of Creative Learning (formerly known as Innovative Learning Week) was established in 2014. We were commissioned to provide a website that would display details of scheduled events and allow prospective attendees to find and book places on events.

University style is an important part of our branding. Our two minute video from the Effective Digital Content course explains what’s important and what you need to know.

The Service Design in Government 2019 conference took place in Edinburgh last week, with three students from our university taking the opportunity to volunteer and get some great insight and experience from experts in the field.

Our monthly cycle of usability testing in Learn continues. Come along to our next event, where we’ll watch students using a Learn environment set up by the School of Philosophy, Psychology and Language Sciences.

Frequently Asked Questions (FAQ) pages in web content are fine when they’re really frequent, and they just represent an alternative route to key information.

I’ve recently been experimenting with custom reports in Google Analytics in order to identify “Page not found” errors that occur in the University of Edinburgh website.

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