When we edit and structure web content, words are important. But having an understanding of why we’re doing it underpins everything.
At a recent Website Support Clinic, I worked with a web publisher who was creating an EdWeb form with a question that had potentially multiple textfield answers. We used conditionals so that the form would only present extra textfields when needed.
Having recently joined the University in the role of Head of Web Strategy & Technologies, I’ve had an intense few weeks getting to grips with the University’s online presence. In this post I’ll cover a little of my thinking around strategy, and upcoming areas of work.
I’ve recently been learning about an approach to marketing and product management strategy called ‘Jobs to be done’. It seems an excellent way to bring business and user goals into alignment, and one to explore further in our thinking about product development.
We recently held a pair writing workshop with staff from Student Experience Services (SES), collaborating with them to create better, user-focused content.
Nick Daniels joined us this week on secondment from the School of Philosophy, Psychology & Language Sciences for 9 months. He’s going to help us increase the level of service we offer while we commit to longer term collaborations with business units focussing on incremental improvements to their web presences.
MindGenius is a piece of software which aims to help people show their thought patterns and processes – but we’ve found it useful to map websites, too. The Student Disability Service first brought MindGenius to the University ten years ago, but we became aware it very recently, through a demonstration that Stratos (our Acting Head) […]
Workshops – like so many techniques of improving user experience – don’t need to be long or complicated. If fact, they should save you time.
I had the chance to attend the inaugural DIGIT Leaders’ Summit at Our Dynamic Earth. This event was focused in how technology has permeated all facets of modern organisations, becoming an equal, if not integral, partner in setting core business strategies.
Automated reports are blunt tools – they can get you a certain way, but only the sharpness of a manual review can make sure you’re not missing anything.
