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Join us at the Higher Ed web conference IWMW18

We’re heading down to the University of York for the Institutional Web Management Workshop (11-13 July), and we want you to come, too. The conference is aimed at staff in UK higher education institutions responsible for websites and other digital provisions.

UWP team members are frequent attendees and presenters at the conference, and this year is no different (see our contribution below). IWMW is a great chance to learn from and engage with other HE web managers around the country, so we hope you can join us.

Our contribution

Duncan MacGruer and I will be running a workshop on the first day of the conference based on our user experience collaboration project with IS Helpline.

Read our blog series on the Helpline-UX collaboration

The workshop will introduce attendees to the process of continuous improvement we’ve been following in the project and give them the chance to participate in a collaborative review session of usability testing videos.

You’ve got (too much) mail: Encouraging self-service through improving content

After a great first experience at IWMW 2017, I’m excited to return this year and not only present again, but attend the other sessions on offer. This year’s programme has a few content-focused talks, which address topics I’m especially keen on, including the struggles with content ownership and how to make sure content is seen as a priority when starting projects.

Explore the conference

IWMW 2018 conference website

Online registration form

Past sessions

We’ve written posts in recent years about our IWMW highlights:

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