Any views expressed within media held on this service are those of the contributors, should not be taken as approved or endorsed by the University, and do not necessarily reflect the views of the University in respect of any particular issue.

This is an overview of my work transforming existing the non-GEL UWP Widgets page into beautiful EdGEL4. I would like to share my experience of the technical challenges I have encountered. This post explains in simple examples what EdGEL actually is and may serve as a technical guide for those of you who plan to […]

Once again, we’re lucky to have a world-class user experience conference happening on our doorstep down at Dynamic Earth in central Edinburgh. We’ve been long-time advocates and once again, members of our team will be attending and sharing their thoughts.

Over the next few months we’re going to be making some changes to MyEd. Last summer we updated the look and feel of MyEd, and made it easier to access all MyEd content on a mobile device. However, we know there’s still work to do, and next we’re going to look at ways we can […]

If you’re interested in predicting the future, our next lunchtime UX meetup is for you. Find out how adopting a user-centred approach to developing services and experiences can help you get ahead of the curve.

We’re heading down to the University of York for the Institutional Web Management Workshop (11-13 July), and we want you to come, too. The conference is aimed at staff in UK higher education institutions responsible for websites and other digital provisions.

I recently ran a one-day workshop for IS web editors focused on teaching them how to iteratively improve their digital content so users are able to self-serve on their site. The event was a great success, with attendees leaving with an appreciation for what it takes to create user-focused content.

Having developed a detailed picture of users’ needs when working with APIs, we used workshops to bring focus to the findings and prioritise next steps for the API Service.

Buying milk ought to be a simple task. But this example empathy map shows how you can use the technique to tease out an unexpected amount of detail about a user experience.

Our latest showcase event for the User Experience Service focused on case studies of recent projects. Lightning talks were followed by a chance to chat with members of project and service teams who had commissioned the work.

Our latest development brings dynamic lists and calendar views of events to our Content Management System EdWeb. It’s one of a number of steps being taken to help promote what’s on around the University, but also as a way of showcasing the excellent quality and diversity of events to both prospective staff and students around […]

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