This year’s UCISA conference is being held in Manchester from 16 to 18 March. I’m contributing a ‘university showcase’ in which I’ll talk through how we use collaborative usability testing as part of our development processes.

Digital transformation is a popular term cropping up in many organisational strategies, including our own. But what’s it all about? I attended an excellent seminar last week that prompted me to reflect on my views on the subject.

Last week I spent a couple of days in London at the Agile Content conference. I was really keen to attend, as the conference focus seemed to be the issue that constantly challenges me in my role – how do we work together to build effective, user-focused content?

What does Richard Feynman, speaking in the early sixties know about user experience research and agile development? Quite a lot as it happens. In this little clip he hits the nail right on the head, and as web publishers in higher education it’s nice to take inspiration from world-renowned academics once in a while…

Back in September 2015, I attended a day-long workshop on Lean UX, led by author of the book, Jeff Gothelf. The day was all about how large organisations can adapt to the challenges of today’s business environment where small start up companies are significantly disrupting established business models. In this post I’ll run through the […]

Our range of available services has been expanded recently by the official launch of the EdGEL website, which hosts information and tools to support the University brand and its digital presence.

Last week I had the opportunity to attend a workshop on web strategy, that our User Experience Manager Neil Allison was delivering to a group of staff from IGMM, the University’s Institute of Genetics and Molecular Medicine.

The final WPC session of 2015, focused on how best to maintain your University website, EdGEL, the Edinburgh Global Experience Language, as well as Bruce’s regular EdWeb project update.

Yesterday at our monthly Web Publishers Community meeting, a gave a presentation titled “How to get a grip of your website (and then keep hold)”. It’s good do-it-yourself advice, and I also outline where the University Website Programme can step in and help. This post is a transcript of (roughly) what I said…

Last week, I spent three days on an intensive course to consolidate my knowledge on creating an effective user experience, and now hold the certificate of ‘Certified Professional in User Experience (Foundation level)’, or CPUX-F.