At a recent Website Support Clinic, I worked with a web editor who wanted to know the best option for adding staff bios. The timing could not have been more ideal as we’ve recently launched the profile page content type, which can help with this issue.

Last week I was lucky enough to spend a day in London learning about content strategy and design with Sarah Richards of the Content Design Centre. In this post I’ll be talking about some of the key principles of both practices and hope to convince you of the value of taking a fresh look at […]

We’re currently doing some work to support the Student Experience Services Communications (SES Comms) project, and as part of this, we’ve been reviewing the Personal Tutors and Student Support Officers (PTs and SSOs) website.

At a recent Website Support Clinic, I worked with a web editor who was changing the URL of her homepage. While amending the text is easy enough, it’s important to consider all that’s involved when changing a site’s URL, including how to update the URL for child pages and requesting redirects.

This month’s WPC session focused on the EdWeb Roadmap, campus maps development and included a special guest talk from University-turned-Skyscanner employee David Pier.

A few common questions come up at support clinic sessions about EdWeb features and functions, some of which are not always easily answered by guidance pages. This post answers those questions having to do with the behaviour of unpublished content, reusable content and events.

In most walks of life, a small number of things are significantly more important than the rest. To be effective as the manager of a web presence or service, you need to know what matters most to your target audiences. Fortunately this is fairly easy to do.

Always keen to get my hands on (a) free coffee and (b) useful advice on improving website quality, I recently attended a briefing on “Tips to improve the accessibility of your website”, hosted by User Vision.

A highlight from this month’s Web Publishers’ Community Session was our guest speaker, Damon Querry, who presented on his experience with the EdGEL. The session also included our monthly EdWeb Project Update, a talk about the decommissioning of Polopoly, a presentation on Agile Content and a more technical overview concerning the use of the Web […]

At a recent Website Support Clinic, I was asked about EdWeb’s subsite footer option—its purpose, when to use it and good practice tips.